IGMS 2.0 Public Grievance Portal

Facts for Prelims (FFP)   Source: PIB Context: The Department of Administrative Reforms and Public Grievances (DARPG) (Ministry of Personnel, Public Grievances and Pensions) launched IGMS 2.0. Public Grievance portal and Automated Analysis in Tree Dashboard portal   What is Intelligent Grievance Monitoring System (IGMS) 2.0?  IGMS is an artificial intelligence (AI) driven Grievance Monitoring …