Grievance Redressal Assessment and Index (GRAI) 2023

Source:  PIB Context: The Grievance Redressal Assessment and Index (GRAI) 2023 was launched by the Union Minister, Dr. Jitendra Singh, to evaluate the effectiveness of grievance redressal mechanisms across 89 Central Ministries and Departments.  About GRAI 2023 Report: Department Involved: Conceptualized and designed by Department of Administrative Reforms and Public Grievances (DARPG). Departments Assessed: A …