Tag: Consumer protection

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“Rapid expansion of retail credit can deepen financial inclusion while simultaneously creating pockets of financial vulnerability.” Explain the safeguards required for responsible retail lending in India.

Topic: Inclusive growth and issues arising from it. Q6. “Rapid expansion of retail credit can deepen financial inclusion while simultaneously creating pockets of financial vulnerability.” Explain the safeguards required for responsible retail lending in India. (10 M) Difficulty Level: Medium Reference: IE Why the question The rapid expansion of retail and unsecured credit in India, …

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Examine the role of independent regulatory institutions in ensuring transparency and accountability in the digital economy. Discuss the major constraints affecting their effectiveness.

Topic: Statutory, regulatory and various quasi-judicial bodies Q4.  Examine the role of independent regulatory institutions in ensuring transparency and accountability in the digital economy. Discuss the major constraints affecting their effectiveness. (10 M) Difficulty Level: Medium Reference: IE Why the question The rapid expansion of the digital economy and recent concerns over unregulated finfluencers have …

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The United Nations Guidelines for Consumer Protection (UNGCP)

Source: DD NewsSubject: International Organisation Context: India has been appointed to chair the Ninth Session of the Intergovernmental Group of Experts (IGE) on Consumer Protection Law and Policy, organized by United Nations Trade and Development (UNCTAD) in Geneva, Switzerland. The United Nations Guidelines for Consumer Protection (UNGCP) About The United Nations Guidelines for Consumer Protection …

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The e-Jagriti Platform

Source: PIBSubject: Miscellaneous Context: the Department of Consumer Affairs' AI-powered e-Jagriti platform was honored with the prestigious Silver Award at the National Awards for e-Governance 2026. The e-Jagriti Platform About The e-Jagriti Platform: What It Is? e-Jagriti is an advanced, AI-enabled, paperless core portal designed to modernize, centralize, and accelerate consumer justice delivery across India. …

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Bring out the significance of alternative dispute resolution in consumer protection. Account for its limited utilisation.

Topic: Separation of powers between various organs dispute redressal mechanisms and institutions. Q3. Bring out the significance of alternative dispute resolution in consumer protection. Account for its limited utilisation. (10 M) Difficulty Level: Medium Reference: IE Why the question Consumer protection systems are facing rising pendency and capacity constraints, making alternative dispute resolution increasingly relevant …

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Discuss why the Open Network for Digital Commerce (ONDC) was conceptualised in India’s retail ecosystem. Evaluate its performance and constraints so far. Suggest reforms to improve its effectiveness as a competitive alternative.

Topic: Achievement of Indians in science & technology; indigenization of technology and developing new technology Q5. Discuss why the Open Network for Digital Commerce (ONDC) was conceptualised in India’s retail ecosystem. Evaluate its performance and constraints so far. Suggest reforms to improve its effectiveness as a competitive alternative. (15 M) Difficulty Level: Medium Reference: NIE …

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E-Daakhil Portal

Context: India has fully implemented the E-Daakhil portal for consumer grievance redressal, operational nationwide, including remote areas like Ladakh. About E-Daakhil Portal: Introduced Under: Consumer Protection Act, 2019. Purpose: Paperless and hassle-free mechanism for filing and resolving consumer complaints online. Key Features: File complaints, pay fees, and track case statuses online. Accessible via mobile number …

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Critically examine as to what extent the draft Consumer Protection (E-Commerce) Rules, 2020 prevent unfair trade practices in e-commerce and promote fair competition.

Topic: Effects of liberalization on the economy, changes in industrial policy and their effects on industrial growth. 5. Critically examine as to what extent the draft Consumer Protection (E-Commerce) Rules, 2020 prevent unfair trade practices in e-commerce and promote fair competition. (250 words) Difficulty level: Moderate Reference: The Hindu Why the question: To protect the …

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