Jana Sevaka

Context: Jana Sevaka, Karnataka’s doorstep service delivery initiative, recently facilitated e-Khata registration for over 350 property owners in Bengaluru’s Purva Seasons community. About Jana Sevaka: What is Jana Sevaka? Jana Sevaka is a flagship initiative launched by the Government of Karnataka in 2019 to deliver essential government services at the doorstep of citizens, especially benefiting …

Grievance Redressal Assessment and Index (GRAI) 2023

Source:  PIB Context: The Grievance Redressal Assessment and Index (GRAI) 2023 was launched by the Union Minister, Dr. Jitendra Singh, to evaluate the effectiveness of grievance redressal mechanisms across 89 Central Ministries and Departments.  About GRAI 2023 Report: Department Involved: Conceptualized and designed by Department of Administrative Reforms and Public Grievances (DARPG). Departments Assessed: A …