The transformative potential of Artificial Intelligence in governance must be harnessed to bridge the gap between the state and the citizens as well as to improve service delivery.

Topic:  Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.   4. The transformative potential of Artificial Intelligence in governance must be harnessed to bridge the gap between the state and the citizens as well as to improve service delivery. …