It was originally conceptualized by Ben Palmer and Con Stough as a specific need was felt to design a model for business leaders, human resource professionals to identify employees for learning and development at the workplace. The model has six core emotional intelligence competencies which is as follows;
· Emotional self-awareness – Being aware of the way one feels as well as the impact one’s feelings can have on decisions, behaviour and performance.
· Emotional awareness of others – Perceiving, understanding and acknowledging the way others feel so as to demonstrate empathy.
· Authenticity – Openly, honestly and effectively expressing oneself, being transparent and keeping commitments.
· Emotional reasoning – Considering and using your one’s and others’ feelings decision making, integrating with facts and technical information as well as communicating this process to others
· Self- management – Managing one’s own mood and emotions, time and behaviour, even in high pressure and demanding contexts.
· Positive influence – Creating positive and healthy work environment by impacting others’ feelings through problem solving, feedback and support.
Cooper and Sawaf in their book Executive EQ, developed a model of emotional intelligence which includes four components:
· Emotional literacy – It refers to the knowledge of one’s own emotions and how they function.
· Emotional fitness – It includes emotional hardiness and flexibility.
· Emotional depth – It is described as emotional intensity and potential for growth.
Emotional alchemy – It is the ability to use emotion to spark creativity
