Q6. “The effectiveness of governance increasingly depends on the emotional competence of administrators rather than mere technical expertise.” Elucidate. (10 M)
Difficulty Level: Medium
Reference: InsightsIAS
Why the question
Growing emphasis on behavioural competencies in civil services reforms such as Mission Karmayogi and the need for citizen-centric governance.Key Demand of the question
The question requires explaining how emotional competence enhances governance effectiveness and establishing why it is increasingly more critical than mere technical expertise. It also demands linking ethical and administrative dimensions with practical governance outcomes.Structure of the Answer
Introduction
Briefly define emotional competence in administration and link it to evolving governance needs.
Body
- Role of emotional competence: Show how it improves service delivery and governance outcomes.
- Beyond technical expertise: Indicate limitations of rule-based or purely technical approach in administration.
- Comparative significance: Establish why emotional competence is becoming central in modern governance systems.
Conclusion
Provide a forward-looking remark on integrating emotional intelligence with administrative training for effective governance.
