“Public institutions must function not merely as administrative bodies but as custodians of public trust.” Explain the meaning of this statement. Highlight the ethical responsibilities of institutions delivering public services.

Q7. “Public institutions must function not merely as administrative bodies but as custodians of public trust.” Explain the meaning of this statement. Highlight the ethical responsibilities of institutions delivering public services. (10 M)

Difficulty Level: Medium

Reference: TH

Why the question

Recent governance debates on accountability, transparency and misuse of public authority highlight the need for ethical functioning of public institutions and preservation of public trust in democratic systems.

Key Demand of the question

The question requires explaining the ethical meaning of the statement that public institutions are custodians of public trust. It also demands highlighting the ethical responsibilities that institutions must uphold while delivering public services.

Structure of the Answer

Introduction

Briefly mention that democratic governance depends on citizens’ trust in institutions, which must function ethically beyond routine administration.

Body

  • Meaning of the statement: Explain that public institutions hold authority and resources in trust on behalf of citizens and must act according to constitutional values and public interest.
  • Ethical responsibilities of institutions: Highlight responsibilities such as integrity, transparency, accountability, fairness and citizen-centric service delivery in public administration.

Conclusion

Emphasise that strengthening ethical values and institutional accountability is essential to sustain public confidence and legitimacy in governance.