Explain the core components of emotional intelligence. Analyse their relevance in decision-making under administrative pressure.

Q6. Explain the core components of emotional intelligence. Analyse their relevance in decision-making under administrative pressure. (10 M)

Difficulty Level: Easy

Reference: InsightsIAS

Why the question
Increasing administrative complexity, crisis governance and ethical dilemmas have highlighted emotional intelligence as a decisive factor influencing the quality of public decision-making under pressure.

Key Demand of the question
The question requires explaining the core components of emotional intelligence and analysing how these components operate in administrative decision-making when officials face stress, uncertainty and competing ethical and institutional pressures.

Structure of the Answer

Introduction
Briefly contextualise emotional intelligence as an ethical-administrative capability that complements rules and technical competence in high-pressure governance settings.

Body

  • Explain the core components of emotional intelligence as essential ethical capacities shaping administrative behaviour.
  • Analyse the relevance of these components in enabling balanced, rational and humane decision-making under administrative pressure.

Conclusion
Conclude by emphasising emotional intelligence as a critical enabler of ethical governance, resilience and public trust in contemporary public administration.