Source: IT
Context: The Union Railway Minister launched the RailOne App, during the 40th Foundation Day of CRIS. The app aims to streamline and digitize passenger services across Indian Railways.
About RailOne App:
- What is RailOne?
- RailOne is an all-in-one mobile application for Indian Railways passengers, offering integrated services through a single platform.
- Developed By: Centre for Railway Information Systems (CRIS), under the Ministry of Railways.
- Objective: To enhance digital interface, offer seamless access to rail services, and reduce dependency on multiple apps.
- Key Features of RailOne App:
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- Integrated Passenger Services: Combines unreserved ticket booking (UTS), live train tracking, e-catering, porter services, and last-mile taxi booking.
- Digital Ticketing: Unreserved UTS tickets through R-Wallet offer a 3% discount.
- Unified Login: Uses single sign-on via mPIN, biometric, and supports existing UTS/RailConnect credentials.
- Space-Saving App: Eliminates the need to install multiple railway apps.
- Grievance Redressal: Easy lodging and tracking of complaints for better passenger support.
- Authorised by IRCTC: Similar to other commercial apps integrated with the official ticketing system.
- Future Vision – Upgraded PRS System:
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- Launch by December 2025: A modern, multilingual, scalable Passenger Reservation System (PRS) is under development.
- Advanced Capabilities: Handles 1.5 lakh ticket bookings and 40 lakh enquiries/min.
- Inclusive Design: Features for Divyangjan, students, and patients, with seat choice and fare calendar.
