Social Engineering

Anecdote: a cyber scam at Bengaluru airport highlighted the misuse of social engineering and malicious APKs (Android Package files) to defraud unsuspecting users.

About Social Engineering:

  • Definition: Manipulating individuals into revealing confidential information or granting access to systems by exploiting trust.
  • Techniques used:
    • Fake websites: Creating replicas of trusted platforms (e.g., Loungepass.in in this case).
    • Pretexting: Posing as customer service representatives to gain credibility.
    • Phishing links: Sending links to malicious APKs via communication platforms like WhatsApp.
    • Call forwarding manipulation: Using network codes to intercept OTPs.
  • Impact:
    • Financial theft through unauthorized transactions.
    • Access to personal information like messages, photos, and sensitive data.
    • Loss of control over phone calls and outgoing communication.

Relevance to UPSC Syllabus

  • General Studies Paper II (Governance):
    • Digital literacy and cybercrime regulation in India.
    • Policies for safe use of technology.
  • General Studies Paper III (Security):
    • Challenges in cybersecurity.
    • Techniques of cybercrimes and preventive measures.
  • Ethics Paper IV:
    • Ethical challenges in technology use.
    • Personal responsibility in digital safety.