Facts for Prelims (FFP)
Source: ET
Context: The Department of Telecom (DoT) has directed telecom operators to halt USSD-based call forwarding from April 15 due to misuse, requiring subscribers to activate it through alternative methods.
What is Unstructured Supplementary Service Data (USSD)?
USSD is a protocol used in GSM networks for sending short text messages. It facilitates instant messaging without storing messages on the operator or subscriber’s device. USSD comes in two types: Pull (user-initiated) and Push (operator-initiated), using * and # characters and numeric codes. Messages typically start with * or # and end with #, with a maximum length of 182 characters. It’s commonly used for balance deduction notifications and checking IMEI numbers on mobile phones.
- g., Checking prepaid mobile balance: *141#; Checking IMEI number: *#06#
What is USSD Call forwarding?
USSD call forwarding is a feature that allows mobile subscribers to redirect incoming calls to another phone number. It is typically initiated by dialling a specific USSD code on the phone, followed by the destination number. This service is commonly used for various purposes such as call diversion during busy periods or when unreachable.
Issues with USSD call forwarding include misuse for unwarranted activities, such as fraud and online crimes, leading to regulatory intervention
About GSM (Global System for Mobile Communications) network is a standard for mobile communication used by cellular devices worldwide. It allows users to make calls, send text messages, and access data services. GSM networks operate on specific frequency bands and use SIM cards to identify and authenticate users.









