Topic: Work culture, Quality of service delivery,
7. What are the factors that create and maintain a culture of ethical behaviour at the workplace? (150 words)
Difficulty level: Moderate.
Why the question:
The question is part of the static syllabus of General studies paper – 4.
Key Demand of the question:
To write about components of ethical workplace culture and ways to build it.
Structure of the answer:
Introduction:
Start by describing an ethical work culture.
Body:
Write about the major factors that create and maintain a culture of ethical behaviour – leadership, organizational structure, policies and procedures, training and communication, rewards and recognition, organizational values, and industry norms and regulations.
Next, write about ways to build ethical workplace culture and environment.
Conclusion:
Conclude by summarising.
