Facts for Prelims (FFP)
Source: IE
Context: CNAP, or Calling Name Presentation, is a proposed Caller ID service by TRAI to reduce incessant spam and Unsolicited Commercial Communication (UCC).
Aim: It aims to show the caller’s name when receiving a call, similar to services like Truecaller. Unlike crowd-sourced services, CNAP will rely on verified information from Customer Application Forms (CAFs) filled by subscribers.
TRAI recommends telecom providers maintain a database linking phone numbers with customer names from CAFs. This initiative has raised privacy concerns among industry players, with suggestions for opt-in mechanisms and limitations to protect user privacy. Unlike Truecaller, CNAP’s database will be based on verified information, potentially providing more accurate caller identification.
