What is smart governance? Discuss its role in creating a more responsive and citizen-centric government that utilizes technology for effective decision-making and service delivery.

Topic:  Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

3. What is smart governance? Discuss its role in creating a more responsive and citizen-centric government that utilizes technology for effective decision-making and service delivery. (250 words)

Difficulty level: Moderate

Reference: Insights on India

Why the question:

The question is part of the static syllabus of General studies paper – 2 and mentioned as part of Mission-2024 Secure timetable.

Key Demand of the question:

To write about smart governance, its advantages and measures initiated to promote smart governance in the country.

Directive word: 

Discuss – This is an all-encompassing directive – you must debate on paper by going through the details of the issues concerned by examining each one of them. You must give reasons for both for and against arguments.

Structure of the answer:

Introduction: 

Begin by defining smart governance.

Body

First, write about the various advantages associated with smart governance – transform the way government services are delivered, improve the overall efficiency and effectiveness of governance etc.

Next, write about the various initiatives in recent years to implement smart governance practices in various sectors – Digital India, Aadhaar, MyGov, Smart Cities Mission, Cowin and E-Courts etc. Write about the achievements and limitations.

Conclusion:

Conclude with a way forward.