GS Paper 2
Syllabus: Role of Civil Services
Source: PIB
Context: On Good Governance Day, Union Minister Dr Jitendra Singh launched the Extended Version of Mission Karmayogi in New Delhi.
| Feature | Description |
| My iGOT | Delivers targeted training courses on the home page of individual officers, addressing their unique capacity-building needs as identified in the Capacity-Building Plan for their Ministries/Departments. |
| This ensures a highly personalized, focused, and targeted capacity-building experience, aligning individual and organizational learning needs. | |
| Blended Programs | Facilitates equitable access to training methodologies across all levels, meeting dynamic training needs. |
| Integrates traditional offline (in-person) classroom courses with online learning components, allowing officers and faculty to benefit from the flexibility and convenience of online courses while retaining the invaluable benefits of face-to-face classroom interactions. | |
| Curated Programs | Designed to cater to diverse learning needs of Ministries/Departments and Training Institutions. |
| Course Providers can curate relevant content, resources, and assessments from the iGOT repository with a Programmatic approach, providing a tailored learning journey. | |
| 12 Domain-Specific Capacity Building E-learning Courses | Developed in two months as part of the Annual Capacity Building Plan (ACBP) of the DOPT by Karmayogi Digital Learning Lab (KDLL) of DoPT. These 12 courses directly address the domain competency requirements of Civil Servants working in DoPT and assist other Government organizations in handling functional matters effectively on a day-to-day basis. |
| VIKAS (Variable & Immersive Karmayogi Advanced Support) | A new blended learning program for capacity-building of middle management civil servants in the Central Secretariat. VIKAS is a blended program with iGOT, consisting of 33 hours complemented by 30 hours of offline training at ISTM. It focuses on the development of functional, behavioral, and technological competencies required in the Central Government. |
What is “Mission Karmayogi”- National Programme for Civil Services Capacity Building (NPCSCB)?
It is a mission moded programme aimed to transition civil services from ‘Rules based’ to ‘Roles based’ Human Resource (HR) Management by aligning work allocation of civil servants by matching their competencies to the requirements of the post, thereby leading to “an effective citizen-centric civil service”
Purpose of the mission
- Revival of bureaucracy:
- The bureaucracy is instrumental in the growth and progress of the country.
- However, it is often said that the recruitment and post-recruitment ecosystem of civil servants in India is outdated.
- So, the mission aims at a revival of the Indian bureaucratic nature through the civil servants.
- In this line, the mission addresses the changing needs and aspirations of the citizens in their interaction with the bureaucracy.
- Competent civil servants:
- Central to the programme is the recognition that a suitable government workforce requires a competency driven capacity building approach.
- The workforce will focus on imparting competencies critical to discharge its roles.
- This will be achieved through a Competency Framework for Civil Services that will be totally indigenous to India.
Key Features of Missions Karmayogi
- Capacity building:
- The mission aims at comprehensive reform of the capacity building apparatus.
- It will hence pay attention at individual, institutional and process levels for efficient public service delivery
- g., Under the Mission, nearly 95,000 Railway staff, including all ticket conductors, reservation and freight clerks and station masters are being trained in better service delivery.
- Capacity Building Commission:will assist the PM Public Human Resources Council in approving the Annual Capacity Building Plans
- g. Cross immersive learning for the ministry staff in the Civil Aviation Ministry’s Annual Capacity Building Plan. Public officials were sent to private airlines/airports to observe their managerial practices.
- Shift from Rules to Roles:
- The programme will support a transition from “rules-based to roles-based” Human Resource Management (HRM) practices among the officers.
- It will focus more on role-based management, and so, will aim to allocate roles and jobs bases on competencies of the officers.
- Training:
- For training purposes, the mission has created an online platform called as iGOT-Karmayogi. iGOT stands for Integrated Government Online Training.
- It will provide ‘anytime-anywhere-any device’ learning to train around 2.0 crores users which was so far unachievable through traditional measures.
- Using the “70-20-10” formula: Seventy per cent of adult learning comes from job experience, 20 per cent is a result of peer-to-peer sharing, and only 10 per cent comes from classroom teaching.
- It will provide content to learn from global best practices rooted in “Indian ethos.”
- Apart from domain knowledge training, the scheme will focus on “functional and behavioural competencies” as well.
- Civil servants will have to undertake courses on this platform on which the officers’ performance will also be evaluated.
- For training purposes, the mission has created an online platform called as iGOT-Karmayogi. iGOT stands for Integrated Government Online Training.
- Efficient, effective and empathetic civil services: For instance, Inspector Inian, an SHO from Puducherry, after undergoing soft skills training under mission karmyogi, said that after receiving a mother’s complaint, he used his professional skills to find her lost child.
- This, he remarked. gave him far more joy compared to promotions or salary hikes.
- “Whole Government” approach: Training resources are being shared across departments and silos are being broken.
Conclusion:
Mahatma Gandhi likened public service to being a trustee of public resources. Civil servants are uniquely positioned to play a role in lifting more than 170 million out of poverty into prosperity. What is needed is professional bureaucracy i.e. bureaucratic in form and structure and non-bureaucratic in attitude and spirit.
Insta links:
Mains Link:
Mission Karmayogi aims at making Indian Civil Servants innovative, proactive and technology-enabled while making them empowered with specific role competencies and high efficiency. Discuss.
