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Chatbot for people in mental distress

Facts For Prelims

 

Source: TH

Context: India’s first Tele-MANAS chatbot, designed to engage with people in distress, has been launched in Jammu and Kashmir (J&K).

  • The initiative aims to provide round-the-clock access to health counsellors, clinical psychologists, and consultants. The launch took place during the J&K Health Conclave on Mental Health and Non-Communicable Diseases.

Under the Ministry of Health and Family Welfare, Tele-MANAS is a two-tier system.

  • Tier 1 comprises State Tele MANAS cells, which includes trained counsellors and mental health specialists.
  • Tier 2 comprises specialists at District Mental Health Programme (DMHP)/Medical College resources for physical consultation and/or eSanjeevani for audio visual consultation.