Topic: Administrative Ethics
6. Discuss the basic measures which you would include if you were asked to evaluate the performance of a civil servant. Would you give more importance to the code of ethics or citizens’ perception of public service quality? Substantiate. (150 words)
Difficulty level: Moderate
Reference: Ethics, Integrity and Aptitude by Lexicon Publications.
Why the question:
The question is part of the static syllabus of General studies paper – 4.
Key Demand of the question:
To write about measures to evaluate the performance of civil servants.
Structure of the answer:
Introduction:
Start with a quote or anecdote on how ethical values of civil servants should be.
Body:
Start by explaining about code of ethics and code of conduct, then discuss how citizens’ participation and perception is also a method to evaluate civil servants.
Next, write about how a combination of both I.e code of ethics and citizen perception is a middle ground for evaluating civil servants.
Conclusion:
Conclude by giving a balanced opinion.
