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Emotional intelligence amidst a crisis situation helps decision makers to maximize the pertinent of emotional intelligent skills to improve decision making. Elucidate.

Topic: Emotional intelligence-concepts, and their utilities and application in administration and governance.

6. Emotional intelligence amidst a crisis situation helps decision makers to maximize the pertinent of emotional intelligent skills to improve decision making. Elucidate. (150 words)

Difficulty level: Easy

Key Demand of the question:

To explain how EI makes a difference in extreme crisis situations.

Why the question:

The question is part of the static syllabus of General studies paper – 4 and part of ‘Abstract Thursdays’ in Mission-2023 Secure.

Structure of the answer:

Introduction:

In your own words, define Emotional intelligence.

Body:

Emotional Intelligence (EI) refers to the capability of a person to recognize, understand and manage own emotions, as well as to understand, manage and influence emotions of others. It is not always virtuous and can be used as a tool for positive and negative ends.

Very briefly describe the key 5 components of EI.

Explain why it is so valuable in the context of crisis situations. Mention how it makes a difference and people with high EI can manage any situation and rise above it. Cite examples to substantiate your points.

Conclusion:

Conclude by summarising.