Why is emotional intelligence important for a civil servant? Elaborate with examples.

Topic: Emotional intelligence-concepts, and their utilities and application in administration and governance.

7. Why is emotional intelligence important for a civil servant? Elaborate with examples. (150 words)

Difficulty level: Easy

Why the question:

The question is part of the static syllabus of General studies paper – 4 and part of ‘Conceptual Tuesdays’ in Mission-2023 Secure.

Key Demand of the question:

To write about the importance of EI in a civil servant.

Structure of the answer:

Introduction:

Start by defining emotional intelligence (EI).

Body:

Write about the importance of EI for civil servants and how it can help a officer make and take decisions effective and empathetically. Use examples to substantiate your points,

Conclusion:

Complete by summarising.