Topic: Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.
3. Many companies think that corporate social responsibility (CSR) is a peripheral issue for their business and customer satisfaction is more important for them. Analyse. (250 words)
Difficulty: Moderate
Reference: Live Mint
Why the question:
After having lobbied policymakers for years since 2014 on how they could deploy corporate social responsibility (CSR) funds, Indian companies ran into some essential amendments made in 2021.
Key Demand of the question:
To wrote about the issues with CSR and steps needed to make it more effective.
Directive:
Analyse – When asked to analyse, you must examine methodically the structure or nature of the topic by separating it into component parts and present them in a summary.
Structure of the answer:
Introduction:
Begin by defining CSR and its evolution in India.
Body:
First, write about the various aims and objectives behind CSR in India.
In the next part, write about the various issues in CSR – lack of community participation in CSR activities, need to build local capacities, issues of transparency and non-availability of clear CSR guidelines.
Next, write about the various measures that are needed to make CSR more effective.
Conclusion:
Conclude with a way forward.
