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The transformative potential of Artificial Intelligence in governance must be harnessed to bridge the gap between the state and the citizens as well as to improve service delivery.

Topic:  Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

 

4. The transformative potential of Artificial Intelligence in governance must be harnessed to bridge the gap between the state and the citizens as well as to improve service delivery. (250 words)

Difficulty level: Moderate

Reference: New Indian Express 

 

Why the question: One of the most interesting elements of public policy in India these days is tracking where artificial intelligence is being used as a multiplier and what impact it is generating.

Key Demand of the question: To write about how artificial intelligence will transform governance to improve service delivery and what applications will these technologies offer in the near future.

Structure of the answer:

Introduction: 

Begin by mentioning the rising use of A.I in governance with examples.

Body:

First, mention the potential uses of artificial Intelligence and machine learning in governance and its advantages – efficiency, transparency, seamless connectivity etc. Cite examples to substantiate.

Next, mention various limitations and bottlenecks that hinder use of A.I in governance to improve service delivery – security issues, privacy, lack of infrastructure etc.

Conclusion:

Conclude by writing a way forward.