Topic: Important Aspects of Governance, Transparency, and Accountability, E-governance- applications, models, successes, limitations, and potential
2. Discuss the potential of e-Governance, to improve public service delivery in India. (150 Words)
Difficulty Level: Moderate
Reference: Insights on India
Why the question:
The question is part of the static syllabus of General studies paper – 2 and mentioned as part of Mission-2022 Secure timetable
Key Demand of the question:
The importance of e-Governance in India
Directive word:
Discuss – This is an all-encompassing directive – you have to debate on paper by going through the details of the issues concerned by examining each one of them. You have to give reasons for both for and against arguments.
Structure of the answer:
Introduction:
Brief on e-Governance and its related aspects
Body:
First, define what is meant by Public services
Then, highlight the Status of Public service delivery in India
Then, mention the Role of E-governance in reforming Public service delivery
Finally, challenges and way forward associated could be mentioned as well
Conclusion:
A relevant closing statement
