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Implementation of e-governance in local governments will not only improve service delivery at the local level but also takes us a step closer towards achieving broader socio-economic goals. Elaborate.

Topic: Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures

4. Implementation of e-governance in local governments will not only improve service delivery at the local level but also takes us a step closer towards achieving broader socio-economic goals. Elaborate. (250 words)

Difficulty level: Moderate

Reference: The Hindu

Why the question:

As India grows more urban, the importance of effective governance and service delivery by city governments becomes central to the well-being of Indians.

Key Demand of the question:

To write about the benefits of e-governance at local level with respect to service delivery and achieving socio-economic goals.

Directive word: 

Elaborate – Give a detailed account as to how and why it occurred, or what is the context. You must be defining key terms wherever appropriate and substantiate with relevant associated facts.

Structure of the answer:

Introduction: 

Start by defining e-governance.

Body:

In the first part, address the how e-governance improves service delivery – give examples from across the country.

Next, link e-governance with achieving broader socio-economic goals like – poverty alleviation, equity, security and sustainable development etc.

Conclusion:

Write a way forward how local governments can move towards e-governance.