Topic: citizen charter
7. Explain how citizen charter enhances the trust between government and citizen. Also analyse the causes for its ineffectiveness in India .(250 words)
Reference: darpg.gov.in
Why the question:
The question is based on the theme of citizen charter.
Key Demand of the question:
Explain how citizen charter enhances the trust between government and citizen. Also analyse the causes for its ineffectiveness in India.
Directive:
Explain – Clarify the topic by giving a detailed account as to how and why it occurred, or what is the particular context. You must be defining key terms where ever appropriate, and substantiate with relevant associated facts.
Structure of the answer:
Introduction:
Start with the definition of citizen charter.
Body:
Citizens have become more articulate and expect the administration not merely to respond to their demands but also to anticipate them. It was in this climate that since 1996 a consensus had evolved in the Government on effective and responsive administration. One among the major initiatives in this regard is the adoption of Citizens’ Charter in 1997.
Discuss the objectives and components of Citizen Charter.
Explain its importance and challenges in implementing the Charters. Explain how citizen charter enhances the trust between government and citizen. Also analyse the causes for its ineffectiveness in India.
Conclusion:
Conclude with importance.
