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What is Model Citizen Charter for Gram Panchayats? Elaborate on its key features and significance.

Topic: Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

4. What is Model Citizen Charter for Gram Panchayats? Elaborate on its key features and significance. (250 words)

Reference:  pib.gov.in

Why the question:

Ministry of Panchayati Raj (MoPR) released a Model Panchayat Citizens Charter. Thus the question.

Key Demand of the question:

Discuss the concept of Model Citizen Charter for Gram Panchayats and its key features and importance.

Directive:

Elaborate – Give a detailed account as to how and why it occurred, or what is the particular context. You must be defining key terms where ever appropriate, and substantiate with relevant associated facts.

Structure of the answer:

Introduction:

Start with what is Model Citizen Charter for Gram Panchayats.

Body:

It is a document that represents the commitment of the Panchayat towards standard, quality and time frame of service delivery, grievance redressal mechanism, transparency, and accountability. It is prepared by MoPR in collaboration with National Institute of Rural Development & Panchayati Raj.

Discuss the objectives of Model Gram Panchayat Citizens’ Charter.

Explain the key features of Model Citizen Charter for Panchayats.

Conclusion:

Conclude with importance.