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Whatsapp privacy policy

Topics Covered: Cyber security related issues.

Whatsapp privacy policy:


Context:

The Delhi High Court has dismissed plea of instant messaging app WhatsApp challenging a decision of the Competition Commission of India (CCI) calling for an investigation into its controversial new privacy policy.

What’s the issue?

WhatsApp had contended that since the issue of its privacy policy was before the Supreme Court, the CCI did not need to order the probe. Facebook, which owns Whatsapp, had also filed a similar petition challenging decision.

What has the CCI said?

The CCI had argued the probe order was made to gauge whether access to data would lead to abuse of dominant position.

The commission had said it was dealing with Whatsapp’s new privacy policy that could lead to “excessive data collection” of consumers, the use and sharing of the data in anti-competitive context.

Key Features of the Privacy Policy:

Information Sharing with Third Party Services: When users rely on third-party services or other Facebook Company Products that are integrated with our Services, those third-party services may receive information about what you or others share with them.

Hardware Information: WhatsApp collects information from devices such as battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP) among others.

Deleting the Account: If someone only deletes the WhatsApp app from their device without using the in-app delete my account feature, then that user’s information will remain stored with the platform.

Data Storage: WhatsApp mentions that it uses Facebook’s global infrastructure and data centers including those in the United States to store user data. It also states that the data in some cases will be transferred to the United States or other parts where Facebook’s affiliate companies are based.

Location: Even if a user does not use their location-relation features, Whatsapp collects IP addresses and other information like phone number area codes to estimate your general location (city, country).

Payment Services: WhatsApp says that if anyone uses their payments services they will process additional information about you, including payment account and transaction information.

Issues and concerns:

  1. The new Whatsapp policy contradicts the recommendations of the Srikrishna Committee report, which forms the basis of the Data Protection Bill 2019.
  2. The principle of Data Localisation, which aims to put curbs on the transfer of personal data outside the country, may come in conflict with WhatsApp’s new privacy policy.
  3. With the updated privacy policy, WhatsApp can now share one’s metadata, essentially everything beyond the conversation’s actual text.
  4. If users disagree with the messaging platform’s updated privacy policy, they will have to quit WhatsApp when the new terms of service are set to come into effect.

Sources: the Hindu.