Discuss how government of India is using social media as a force multiplier in the times of occurrence of disasters and their management.

Topic: Important aspects of governance, transparency and accountability, e-governance applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures. Role of media and social networking sites, Disaster and disaster management.

4. Discuss how government of India is using social media as a force multiplier in the times of occurrence of disasters and their management. (250 words)

Reference: Yojana June 2020

Why the question:

The question aims to discuss in what way the government of India is using social media as a force multiplier.

Key Demand of the question:

Explain the possible role that social media is playing in acting as a force multiplier to the GOI in the times of occurrence of disasters and their management.

Directive:

Discuss – This is an all-encompassing directive – you have to debate on paper by going through the details of the issues concerned by examining each one of them. You have to give reasons for both for and against arguments.

Structure of the answer:

Introduction:

Explain briefly the context of the question.

Body:

Whenever there is a big, unexpected crisis, citizens tend to panic and look for directions and advisories from their elected representatives.  What adds to the heat of the moment is the possibility of (panic induced) Rumours that may lead citizens astray.  Social media is now increasingly being used by governments to reach out to citizens during such crisis.

Present the examples of COIVD-19, the cyclone Amphan etc. and explain how effective were the digital media(Social media) tools  to the government’s aid in addressing such situations.

List down efforts of the government through social media like – Indian Government‘s MyGov platform has proven to be popular with citizens in this regard, other social media channels used by the Indian Government (Twitter, Facebook, WhatsApp, Instagram) also promote citizen engagement, participation, and transparency in this important relationship etc.

Conclusion:

Conclude with importance of social media tools.