Topic : Citizens’ Charter
7. The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter. (250 words)
Reference: Previous year CSE mains 2018 , GS paper IV
Why the question:
The question is premised on the concept of Citizen’s Charter and its relevance in achieving organizational transparency and accountability.
Key Demand of the question:
One must identify the limitations of Citizen’s Charter and Suggest measures for greater effectiveness of Citizens’ Charter.
Structure of the answer:
Introduction:
One can start by briefly describing the key features of citizen’s charter and talk about its evolution.
Body:
The answer body must deal with 2 parts – Identify the limitations of Citizen’s Charter. Explain these limitations with examples and case study. Suggest measures for greater effectiveness of Citizens’ Charter, here also quote examples and brief on the possible ideas that need to be adhered.
Conclusion:
Conclude with way forward.
