Topic: Emotional intelligence-concepts, and their utilities and application in administration and governance.
7. Discuss the concepts of emotional intelligence. How will you apply emotional intelligence in administrative practices? (250 words)
Reference: Ethics by Lexicon Publications
Why this question:
The question is based on the theme of Emotional Intelligence; from the static portions of the GS paper IV.
Key demand of the question:
The answer is pretty much straight forward and should discuss the concepts of EI and its applications in administrative practices.
Discuss – This is an all-encompassing directive – you have to debate on paper by going through the details of the issues concerned by examining each one of them. You have to give reasons for both for and against arguments.
Structure of the answer:
Introduction should mention the essence of EI in one’s own word. Furnish example to bring clarity. Discuss the concept.
Discuss about practical aspects of applying Emotional Intelligence in administration and the reasons for it rather than defining what an Emotional Intelligence is (here)? We need practical aspect i.e. application part. Move onto bring the modern concept on the ways of applying Emotional Intelligence in order to bring effectiveness and efficiency in administration. Then explain various ways and methods in applying EI in administrative practices like self-awareness, self-management, social awareness and relationship management etc.
Conclude that by applying Emotional Intelligence, effectiveness and efficiency in administration and relationship can be brought.