Telecommunication Consumers Education and Protection Fund (TCEPF)

Print Friendly, PDF & Email

Topics Covered: Government policies and interventions for development in various sectors and issues arising out of their design and implementation.

Telecommunication Consumers Education and Protection Fund (TCEPF)

What to study?

For Prelims and Mains: the fund- objectives, significance and potential.

Context: TRAI has asked the telecom service providers to deposit all unclaimed money of consumers, including excess charges and security deposit, in the Telecommunication Consumers Education and Protection Fund (TCEPF).

Composition:

  • It includes money on account of excess billing revealed in the audit, unclaimed money such as security deposits and plan charges of failed activations.
  • Such unclaimed/nonrefundable amount belonging to consumers would be deposited in the TCEP fund as it will be utilised for the welfare measures of the consumers.

Framework in this regard:

Provided in Telecommunication Consumers Education and Protection Fund Regulations of 2007.

  • It offers a basic framework for depositing unclaimed money of consumers by service providers, maintenance of the fund and other aspects.
  • The income from the fund is utilised for programmes and activities relating to consumer education and protection.

Sources: the Hindu.