Print Friendly, PDF & Email

Insights into Editorial: Inequality of another kind

Insights into Editorial: Inequality of another kind


Recently, in Faheema Shirin v. State of Kerala, the Kerala High Court declared the right to Internet access as a fundamental right forming a part of the right to privacy and the right to education under Article 21 of the Constitution.

While this is a welcome move, it is important to recognise the right to Internet access as an independent right.

While the Kerala High Court judgment acknowledges the role of the right to access Internet in accessing other fundamental rights, it is imperative that the right to Internet access and digital literacy be recognised as a right in itself.


Digital Literacy in India:

Digital literacy refers to the wide range of skills, which are necessary to emerge successful and adapt to the digital world. It also refers to skill set which is essential for access and gaining information.

In recent times, several government and private sector services have become digital. Some of them are only available online.

This leads to a new kind of inequality, digital inequality, where social and economic backwardness is exacerbated due to information poverty, lack of infrastructure, and lack of digital literacy.

Moving governance and service delivery online without the requisite progress in Internet access and digital literacy also does not make economic sense.

  • For instance, Common Service Centres, which operate in rural and remote locations, are physical facilities which help in delivering digital government services and informing communities about government initiatives.

While the state may be saving resources by moving services online, it also has to spend resources since a large chunk of citizens cannot access these services.


India’s deep digital literacy divide:

While India asserts itself as one of the world’s largest growing economies, a recent report by the Digital Empowerment Foundation indicates that 30% of our population lags on basic literacy and thrice that for digital literacy.

The government launched Digital India in 2015 to digitally empower every citizen.

While its potential benefits are unquestionable, challenges remain, including delayed infrastructure development, bandwidth availability, personal computer penetration and the capacity to scale.


Digital Inequality:

  • According to the Deloitte report, ‘Digital India: Unlocking the Trillion Dollar Opportunity’, in mid-2016, digital literacy in India was less than 10%.
  • We are moving to a global economy where knowledge of digital processes will transform the way in which people work, collaborate, consume information, and entertain themselves.
  • The Bharat Net programme, aiming to have an optical fibre network in all gram panchayats, is to act as the infrastructural backbone for having Internet access all across the country.
  • However, the project has consistently missed all its deadlines while the costs involved have doubled.
  • Similarly, the National Digital Literacy Mission has barely touched 1.67% of the population and has been struggling for funds.
  • This is particularly worrying because Internet access and digital literacy are dependent on each other, and creation of digital infrastructure must go hand in hand with the creation of digital skills.
  • This has been acknowledged in the Sustainable Development Goals as well as by the Indian government and has led to the Digital India mission.
  • Offering services online has cost and efficiency benefits for the government and also allows citizens to bypass lower-level government bureaucracy.
  • However, in the absence of Internet access and digital literacy enabling that access, there will be further exclusion of large parts of the population, exacerbating the already existing digital divide.




The importance of digital literacy:

Internet access and digital literacy have implications beyond access to government services.

Digital literacy allows people to access information and services, collaborate, and navigate socio-cultural networks.

In fact, the definition of literacy today must include the ability to access and act upon resources and information found online.

In this framework the state would have:

  • A positive obligation to create infrastructure for a minimum standard and quality of Internet access as well as capacity-building measures which would allow all citizens to be digitally literate and
  • A negative obligation prohibiting it from engaging in conduct that impedes, obstructs or violates such a right.
  • Recognising the right to internet access and digital literacy will also make it easier to demand accountability from the state, as well as encourage the legislature and the executive to take a more proactive role in furthering this right.
  • The courts have always interpreted Article 21 as a broad spectrum of rights considered incidental and/or integral to the right to life.


  • A right to Internet access would also further provisions given under Articles 38(2) and 39 of the Constitution.
  • It has now become settled judicial practice to read fundamental rights along with directive principles with a view to defining the scope and ambit of the former.

If India were to optimise the opportunities emerging out of the modern digital economy, we would need to leverage the full potential of our digital investments, through a standardised set of programmes implemented at various levels via the machinery of governments, corporates and education institutions.



The government has acknowledged this and has initiated certain measures in this regard.

We are living in an ‘information society’. Unequal access to the Internet creates and reproduces socio-economic exclusions.

It is important to recognise the right to Internet access and digital literacy to alleviate this situation, and allow citizens increased access to information, services, and the creation of better livelihood opportunities.

Creation of digital infrastructure must go hand in hand with the creation of digital skills.