- e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.
National Conference on e-Governance adopts ‘Shillong Declaration’
What to study?
For prelims: Overview of Shillong declaration.
For mains: e- governance- potential, challenges in implementation and government efforts to promote.
Context: 22nd National Conference on e-Governance adopts ‘Shillong Declaration’ with focus on Northeast.
The declaration has outlined the future trajectory that would be taken in terms of e-governance with a focus on improving connectivity in Northeast.
The Conference on e-Governance was organised by the Department of Administrative Reforms & Public Grievances, Ministry of Personnel, Public Grievances & Pensions and Ministry of Electronics & Information Technology in collaboration with the Meghalaya Government.
The conference was an attempt to streamline e-governance services for effective policy implementation while helping to bridge the technological divide.
The 10-point declaration includes:
- The central government and state governments would collaborate to improve the citizens’ experience with government services.
- In order to do so, they would promote the timely implementation of India Enterprise Architecture (IndEA).
- They would also implement a single sign-on for interoperability and integration among e-Government applications throughout the country.
- It also resolved to consolidate the plethora of successful state-level e-Governance projects and domain-based projects with a focus to replicate them as common application software with configurable features.
- The declaration also stressed the need to ensure improvement in ease of living and ease of doing business by making a big shift in the role of government from Service Provider to Service Enabler.
- It also stressed on the need to take steps to further improve connectivity in the Northeast.
- Issues and challenges of telecommunication connectivity at the grassroots and formulate and implement a comprehensive telecom development plan were also addressed in the declaration.
- It was also resolved to improve the quality of delivery of e-Services in the Northeast to fulfil the vision of improved citizen experience.
- It was also resolved to develop India as a global cloud hub and facilitate the development of Government applications and databases on Cloud by default.
- To adopt emerging technologies for finding e-Governance solutions and to promote the Digital India Projects with focus on Smart Cities and Smart Villages through Startups and Smart Entrepreneurship were also resolved in the declaration.