Topic: Public/Civil service values and Ethics in Public administration
7) “Don’t promise when you are happy, don’t answer when you are angry, and don’t decide when you are sad”. What is the essence of this statement for a working civil servant? Analyse.(250 words)
Ethics by Lexicon publications
Why this question:
The question is based on the theme of emotional intelligence.
Key demand of the question:
One is expected to discuss the importance of holding onto emotions in the context of the statement applied to the civil servants.
Analyze – When asked to analyse, you have to examine methodically the structure or nature of the topic by separating it into component parts and present them as a whole in a summary.
Structure of the answer:
Explain first the meaning of the statement in question.
One has to explain in what way it is very essential for civil servants to hold on to their emotional strength and profess high emotional quotient. Students should use case studies or relevant examples and justify the significance of the same.
Conclude that a balance of emotions is quintessential to ensure right decision making in every sphere of life.