Topic– Government policies and interventions for development in various sectors and issues arising out of their design and implementation.
3) Discuss how the Consumer Protection bill, 2018 aims to enforce consumer rights and provide a mechanism for complaint redressal.(250 words)
Why this question
The Parliament has recently passed the Consumer Protection bill and in the face of growing consumerism as well as growing concerns for consumer grievances it is essential to discuss in detail about the salient provisions of the bill.
Directive Word
Discuss- this is an all-encompassing directive which mandates us to write in detail about the key demand of the question. we also have to discuss about the related and important aspects of the question in order to bring out a complete picture of the issue in hand.
Key demand of the question.
The question wants us to write in detail about the consumer protection bill 2018,its role in enforcement of consumer rights and also redressal of various customer issues.
Structure of Answer
Write a few introductory lines about consumer protection bill,2018 E.g The Bill replaces the Consumer Protection Act, 1986.T
Body
Discuss the salient provisions of the consumer protection bill,2018 regarding consumer rights E.g
- The Bill sets up the Consumer Disputes Redressal Commissions as quasi-judicial bodies to adjudicate disputes. The Bill empowers the central government to appoint members to these Commissions. The Bill does not specify that the Commissions will comprise a judicial member. If the Commissions were to have members only from the executive, the principal of separation of powers may be violated.
- The Bill empowers the central government to appoint, remove and prescribe conditions of service for members of the District, State and National Consumer Disputes Redressal Commissions.
- Consumer Protection Councils will be set up at the district, state, and national level, as advisory bodies. The State and National Councils are headed by Ministers in-charge of Consumer Affairs. The Bill does not specify whom the Councils will advise. If the Councils advise the government, it is unclear in what capacity such advice will be given.
Conclusion- based on your discussion, form a fair and a balanced conclusion on the given issue.
