Ethics Case Study – 13:
You are travelling in a train in sleeper class at night. You have not slept properly for three days because of some hectic tiresome personal work. You are desperately in need of some good sleep.
At around 10 pm an old woman and a small girl child with lots of luggage gets into the car you are in. They have general ticket but don’t possess reserved tickets. Someone had advised them that if any seats are vacant,Ticket Ticket Examiner( TTE) would accommodate them. Unfortunately no seat is vacant.
You are falling asleep and the old woman and child are standing next to your cabin awaiting anxiously the arrival of TTE. It appears that the old woman is sick and they are traveling to some distant place on an urgent notice. This TTE is not a kind man and as soon as he comes to know that these two are travelling without a valid ticket, he starts abusing them badly. He asks the woman and child to pay hefty fine and sleep on the floor near toilet or wait near the door till next station arrived which is two hours away and get into general car — which is far away from the sleeper class for these two to run and get into. Their ardent requests are met with constant abuses. TTE even doesn’t care when the small girl starts crying as she is very sleepy. TTE states clearly that he is not willing to accommodate them with anyone in the sleeper class as it’s against rules.
You lost your sleep and heard the diatribe of TTE against these hapless woman and child. Inside the train it’s very cold. As a responsible citizen with empathy towards others, what would you do to help the old woman and child? How will you resolve the issue?